Question 1

Q: How do I activate DU International Call Offers?

Accepted Answer

A: You can activate DU international call offers by dialing the specific USSD codes provided for each plan, such as 13570# for the Unlimited International Calls plan, or through the DU UAE app. Activation is usually quick and straightforward.

Question 2

Q: Are DU international call offers available for both prepaid and postpaid users?

Accepted Answer

A: Yes, DU international call offers are available for both prepaid and postpaid customers, with tailored plans to suit different needs and preferences.

Question 3

Q: Do DU International Call Plans require a setup fee?

Accepted Answer

A: Some plans, like the Low Rates Call Offer, have a small setup charge (around AED 1.05 per call, including VAT), while others, such as the Unlimited International Calls plan, do not require any setup fees.

Question 4

Q: How much does DU charge for international calls?

Accepted Answer

A: DU charges vary depending on the destination and plan. Rates start as low as 32 fils per minute to certain countries like Nepal, with other destinations priced between 38 fils to 1.89 AED per minute, inclusive of 5% VAT.

Question 5

Q: How do I deactivate a DU international call plan?

Accepted Answer

A: You can deactivate most DU international call plans by dialing the relevant USSD code. For example, dial 13570# and press 3 to deactivate the Unlimited International Calls offer.